Hotel recommendation system using machine learning

In recent times, choosing the appropriate hotel destination and making bookings has become increasingly complex due to the rapidly growing volume of available online information. The importance of recommender systems (RSs) is rising as they help users make informed decisions and provide comprehen...

Full description

Saved in:
Bibliographic Details
Main Author: Wong, Wai On
Format: Final Year Project / Dissertation / Thesis
Published: 2025
Subjects:
Online Access:http://eprints.utar.edu.my/6113/1/fyp_CN_2025_WWO.pdf
http://eprints.utar.edu.my/6113/
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1848452679830863872
author Wong, Wai On
author_facet Wong, Wai On
author_sort Wong, Wai On
building UTAR Library
collection Institutional Repository
content_provider Universiti Tunku Abdul Rahman
content_source UTAR Institutional Repository
continent Asia
country Malaysia
description In recent times, choosing the appropriate hotel destination and making bookings has become increasingly complex due to the rapidly growing volume of available online information. The importance of recommender systems (RSs) is rising as they help users make informed decisions and provide comprehensive insights into products or services. Managing user-generated data such as votes, ratings, views, and reviews presents significant challenges. There are three objectives in the study, which is to perform data preprocessing on the Google Reviews dataset for hotels in Perak using an instant data scraper, to develop three suitable machine learning models on the cleaned dataset and evaluate their performance, and to propose a recommendation system based on the developed machine learning models. The methodology includes data scraping, preprocessing, implementation of machine learning techniques such as Naïve Bayes, Random Forest, and Support Vector Machine (SVM), and proposes a recommendation system. The system integrates these models to provide hotel recommendations based on each user's preferences. The results show that the proposed model is effective and generates recommendations for the user. The future work includes expanding the dataset, refining the recommendation algorithm, using natural language processing techniques with the addition of multilingual reviews, and deploying the system as a user-friendly application or mobile application.
format Final Year Project / Dissertation / Thesis
id my-utar-eprints.6113
institution Universiti Tunku Abdul Rahman
publishDate 2025
record_format eprints
spelling my-utar-eprints.61132025-11-05T11:57:48Z Hotel recommendation system using machine learning Wong, Wai On T Technology (General) TD Environmental technology. Sanitary engineering In recent times, choosing the appropriate hotel destination and making bookings has become increasingly complex due to the rapidly growing volume of available online information. The importance of recommender systems (RSs) is rising as they help users make informed decisions and provide comprehensive insights into products or services. Managing user-generated data such as votes, ratings, views, and reviews presents significant challenges. There are three objectives in the study, which is to perform data preprocessing on the Google Reviews dataset for hotels in Perak using an instant data scraper, to develop three suitable machine learning models on the cleaned dataset and evaluate their performance, and to propose a recommendation system based on the developed machine learning models. The methodology includes data scraping, preprocessing, implementation of machine learning techniques such as Naïve Bayes, Random Forest, and Support Vector Machine (SVM), and proposes a recommendation system. The system integrates these models to provide hotel recommendations based on each user's preferences. The results show that the proposed model is effective and generates recommendations for the user. The future work includes expanding the dataset, refining the recommendation algorithm, using natural language processing techniques with the addition of multilingual reviews, and deploying the system as a user-friendly application or mobile application. 2025-01 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/6113/1/fyp_CN_2025_WWO.pdf Wong, Wai On (2025) Hotel recommendation system using machine learning. Final Year Project, UTAR. http://eprints.utar.edu.my/6113/
spellingShingle T Technology (General)
TD Environmental technology. Sanitary engineering
Wong, Wai On
Hotel recommendation system using machine learning
title Hotel recommendation system using machine learning
title_full Hotel recommendation system using machine learning
title_fullStr Hotel recommendation system using machine learning
title_full_unstemmed Hotel recommendation system using machine learning
title_short Hotel recommendation system using machine learning
title_sort hotel recommendation system using machine learning
topic T Technology (General)
TD Environmental technology. Sanitary engineering
url http://eprints.utar.edu.my/6113/1/fyp_CN_2025_WWO.pdf
http://eprints.utar.edu.my/6113/
url_provider http://eprints.utar.edu.my