Hotel recommendation system using machine learning
In recent times, choosing the appropriate hotel destination and making bookings has become increasingly complex due to the rapidly growing volume of available online information. The importance of recommender systems (RSs) is rising as they help users make informed decisions and provide comprehen...
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| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2025
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| Subjects: | |
| Online Access: | http://eprints.utar.edu.my/6113/1/fyp_CN_2025_WWO.pdf http://eprints.utar.edu.my/6113/ |
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| Summary: | In recent times, choosing the appropriate hotel destination and making bookings has become
increasingly complex due to the rapidly growing volume of available online information. The
importance of recommender systems (RSs) is rising as they help users make informed decisions
and provide comprehensive insights into products or services. Managing user-generated data such
as votes, ratings, views, and reviews presents significant challenges. There are three objectives in
the study, which is to perform data preprocessing on the Google Reviews dataset for hotels in
Perak using an instant data scraper, to develop three suitable machine learning models on the
cleaned dataset and evaluate their performance, and to propose a recommendation system based
on the developed machine learning models. The methodology includes data scraping,
preprocessing, implementation of machine learning techniques such as Naïve Bayes, Random
Forest, and Support Vector Machine (SVM), and proposes a recommendation system. The system
integrates these models to provide hotel recommendations based on each user's preferences. The
results show that the proposed model is effective and generates recommendations for the user. The
future work includes expanding the dataset, refining the recommendation algorithm, using natural
language processing techniques with the addition of multilingual reviews, and deploying the
system as a user-friendly application or mobile application. |
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