Factors that influence customer satisfaction and behavioural intentions in airline industry

Saved in:
Bibliographic Details
Main Authors: Cassandra, Ann Nonis, Lim, Pooi Sian, Tan, Yi Wang, Wong, Choi Li
Format: Final Year Project / Dissertation / Thesis
Published: 2014
Subjects:
Online Access:http://eprints.utar.edu.my/1349/1/FYP%2D_Behavioural_Intentions.pdf
http://eprints.utar.edu.my/1349/
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1833427918221475840
author Cassandra, Ann Nonis
Lim, Pooi Sian
Tan, Yi Wang
Wong, Choi Li
author_facet Cassandra, Ann Nonis
Lim, Pooi Sian
Tan, Yi Wang
Wong, Choi Li
author_sort Cassandra, Ann Nonis
building UTAR Library
collection Institutional Repository
content_provider Universiti Tunku Abdul Rahman
content_source UTAR Institutional Repository
continent Asia
country Malaysia
format Final Year Project / Dissertation / Thesis
id my-utar-eprints.1349
institution Universiti Tunku Abdul Rahman
publishDate 2014
record_format eprints
spelling my-utar-eprints.13492017-08-14T03:55:39Z Factors that influence customer satisfaction and behavioural intentions in airline industry Cassandra, Ann Nonis Lim, Pooi Sian Tan, Yi Wang Wong, Choi Li H Social Sciences (General) HD28 Management. Industrial Management 2014-04 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/1349/1/FYP%2D_Behavioural_Intentions.pdf Cassandra, Ann Nonis and Lim, Pooi Sian and Tan, Yi Wang and Wong, Choi Li (2014) Factors that influence customer satisfaction and behavioural intentions in airline industry. Final Year Project, UTAR. http://eprints.utar.edu.my/1349/
spellingShingle H Social Sciences (General)
HD28 Management. Industrial Management
Cassandra, Ann Nonis
Lim, Pooi Sian
Tan, Yi Wang
Wong, Choi Li
Factors that influence customer satisfaction and behavioural intentions in airline industry
title Factors that influence customer satisfaction and behavioural intentions in airline industry
title_full Factors that influence customer satisfaction and behavioural intentions in airline industry
title_fullStr Factors that influence customer satisfaction and behavioural intentions in airline industry
title_full_unstemmed Factors that influence customer satisfaction and behavioural intentions in airline industry
title_short Factors that influence customer satisfaction and behavioural intentions in airline industry
title_sort factors that influence customer satisfaction and behavioural intentions in airline industry
topic H Social Sciences (General)
HD28 Management. Industrial Management
url http://eprints.utar.edu.my/1349/1/FYP%2D_Behavioural_Intentions.pdf
http://eprints.utar.edu.my/1349/
url_provider http://eprints.utar.edu.my