The antecedents of loyalty patronage behaviour

This, study tests the model of loyalty patronage behaviour which involves lifestyles, shopping orientations, past purchase experiences, and alternately customers store image and store image congruity. The results of this study supported the proposed model, while suggesting the inclusion of the infl...

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Main Authors: Osman M. Zain, Muayyad Jabri
Format: Article
Language:en
Published: Penerbit Universiti Kebangsaan Malaysia 1996
Online Access:http://journalarticle.ukm.my/7973/1/809-1544-1-SM.pdf
http://journalarticle.ukm.my/7973/
http://ejournals.ukm.my/pengurusan/issue/view/374
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author Osman M. Zain,
Muayyad Jabri,
author_facet Osman M. Zain,
Muayyad Jabri,
author_sort Osman M. Zain,
building Tun Sri Lanang Library
collection Institutional Repository
content_provider Universiti Kebangsaan Malaysia
content_source UKM Journal Article Repository
continent Asia
country Malaysia
description This, study tests the model of loyalty patronage behaviour which involves lifestyles, shopping orientations, past purchase experiences, and alternately customers store image and store image congruity. The results of this study supported the proposed model, while suggesting the inclusion of the influence of lifestyles on past purchase experiences. It also concludes that it is sufficient for future research on loyalty palronage to use either customers store image or store image congruity.
format Article
id my-ukm.journal-7973
institution Universiti Kebangsaan Malaysia
language en
publishDate 1996
publisher Penerbit Universiti Kebangsaan Malaysia
record_format eprints
spelling my-ukm.journal-79732016-12-14T06:45:48Z http://journalarticle.ukm.my/7973/ The antecedents of loyalty patronage behaviour Osman M. Zain, Muayyad Jabri, This, study tests the model of loyalty patronage behaviour which involves lifestyles, shopping orientations, past purchase experiences, and alternately customers store image and store image congruity. The results of this study supported the proposed model, while suggesting the inclusion of the influence of lifestyles on past purchase experiences. It also concludes that it is sufficient for future research on loyalty palronage to use either customers store image or store image congruity. Penerbit Universiti Kebangsaan Malaysia 1996 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/7973/1/809-1544-1-SM.pdf Osman M. Zain, and Muayyad Jabri, (1996) The antecedents of loyalty patronage behaviour. Jurnal Pengurusan, 15 . pp. 63-90. ISSN 0127-2713 http://ejournals.ukm.my/pengurusan/issue/view/374
spellingShingle Osman M. Zain,
Muayyad Jabri,
The antecedents of loyalty patronage behaviour
title The antecedents of loyalty patronage behaviour
title_full The antecedents of loyalty patronage behaviour
title_fullStr The antecedents of loyalty patronage behaviour
title_full_unstemmed The antecedents of loyalty patronage behaviour
title_short The antecedents of loyalty patronage behaviour
title_sort antecedents of loyalty patronage behaviour
url http://journalarticle.ukm.my/7973/1/809-1544-1-SM.pdf
http://journalarticle.ukm.my/7973/
http://ejournals.ukm.my/pengurusan/issue/view/374
url_provider http://journalarticle.ukm.my/