Knowledge Management in University Administration in Malaysia

Knowledge management is important to both business and government organisations as a means of improving their operations. This research project investigated cultural factors affecting knowledge management in higher education administrative departments in Malaysia. It considered strategic decisio...

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Bibliographic Details
Main Authors: Roshayu, Mohamad, Karen, Manning, Arthur, Tatnall
Format: Journal
Language:en
Published: 2013
Subjects:
Online Access:http://ur.aeu.edu.my/465/1/Knowledge%20Management%20in%20University%20Administration%20in%20Malaysia.pdf
http://ur.aeu.edu.my/465/
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Summary:Knowledge management is important to both business and government organisations as a means of improving their operations. This research project investigated cultural factors affecting knowledge management in higher education administrative departments in Malaysia. It considered strategic decisions made by university administrations and adoption decisions made by individual staff members. As the study was conducted in the South- East Asia region, organisational culture in this region is important. The paper describes the factors found to affect the practice of knowledge management in higher education in Malaysia. Keywords: Knowledge management practices, organisational culture, Malaysia, higher education administration.