Enhancing the Problem Solving Skills of Decision Science Learners

With the increasing complexity of our society, problem solving skills have been admittedly acknowledged by employers as one of the critical and crucial soft skills sought-after attributes in their recruitment of employees. Many studies have claimed that decision makers need to possess different prob...

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Main Authors: Cheng, Sheila, Fung, Han Ping
Format: Journal
Language:en
en
Published: AeU 2015
Subjects:
Online Access:http://ur.aeu.edu.my/46/1/SGS2.%20Sheila%20Cheng%20and%20Fung%20Han%20Ping.docx
http://ur.aeu.edu.my/46/3/Enhancing_the_Problem_Solving_Skills_of.pdf
http://ur.aeu.edu.my/46/
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author Cheng, Sheila
Fung, Han Ping
author_facet Cheng, Sheila
Fung, Han Ping
author_sort Cheng, Sheila
building AEU Library
collection Institutional Repository
content_provider Asia e University
content_source AEU University Repository
continent Asia
country Malaysia
description With the increasing complexity of our society, problem solving skills have been admittedly acknowledged by employers as one of the critical and crucial soft skills sought-after attributes in their recruitment of employees. Many studies have claimed that decision makers need to possess different problem solving skills to approach and solve different types of problems. How can a person's solving skills be enhanced to the level that could lead to better decisions in an organization? Decision Science is a discipline which intends to help decision-makers to think more clearly about complex issues in their organisations, and on achieving committed alignment of key players. This paper attempts to explore the cognitive processes of successful problem solvers in solving the Decision Science problems. A sample of 42 undergraduate business degree students was used in this study in solving both well-structured and ill- structured Decision Science problems. „Think aloud ‟ approach was audio- and video- recorded in the problem solving sessions. Results revealed that the cognitive processes of successful solvers followed a set of algorithms. This provides an insight for educators and instructional designers to enhance learners‟ problem solving skills in their formal education.
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spelling my-aeu-eprints.462019-07-03T08:18:34Z http://ur.aeu.edu.my/46/ Enhancing the Problem Solving Skills of Decision Science Learners Cheng, Sheila Fung, Han Ping HD Industries. Land use. Labor HD28 Management. Industrial Management With the increasing complexity of our society, problem solving skills have been admittedly acknowledged by employers as one of the critical and crucial soft skills sought-after attributes in their recruitment of employees. Many studies have claimed that decision makers need to possess different problem solving skills to approach and solve different types of problems. How can a person's solving skills be enhanced to the level that could lead to better decisions in an organization? Decision Science is a discipline which intends to help decision-makers to think more clearly about complex issues in their organisations, and on achieving committed alignment of key players. This paper attempts to explore the cognitive processes of successful problem solvers in solving the Decision Science problems. A sample of 42 undergraduate business degree students was used in this study in solving both well-structured and ill- structured Decision Science problems. „Think aloud ‟ approach was audio- and video- recorded in the problem solving sessions. Results revealed that the cognitive processes of successful solvers followed a set of algorithms. This provides an insight for educators and instructional designers to enhance learners‟ problem solving skills in their formal education. AeU 2015-10-04 Journal PeerReviewed text en http://ur.aeu.edu.my/46/1/SGS2.%20Sheila%20Cheng%20and%20Fung%20Han%20Ping.docx text en http://ur.aeu.edu.my/46/3/Enhancing_the_Problem_Solving_Skills_of.pdf Cheng, Sheila and Fung, Han Ping (2015) Enhancing the Problem Solving Skills of Decision Science Learners. Paper presented at the AeU International Research Conference. pp. 1-15.
spellingShingle HD Industries. Land use. Labor
HD28 Management. Industrial Management
Cheng, Sheila
Fung, Han Ping
Enhancing the Problem Solving Skills of Decision Science Learners
title Enhancing the Problem Solving Skills of Decision Science Learners
title_full Enhancing the Problem Solving Skills of Decision Science Learners
title_fullStr Enhancing the Problem Solving Skills of Decision Science Learners
title_full_unstemmed Enhancing the Problem Solving Skills of Decision Science Learners
title_short Enhancing the Problem Solving Skills of Decision Science Learners
title_sort enhancing the problem solving skills of decision science learners
topic HD Industries. Land use. Labor
HD28 Management. Industrial Management
url http://ur.aeu.edu.my/46/1/SGS2.%20Sheila%20Cheng%20and%20Fung%20Han%20Ping.docx
http://ur.aeu.edu.my/46/3/Enhancing_the_Problem_Solving_Skills_of.pdf
http://ur.aeu.edu.my/46/
url_provider http://ur.aeu.edu.my/