Assessment of Customer Satisfaction Among Electronic Megastores in Colombo City, Sri Lanka
Observations revealed customer satisfaction of electronic megastores’ customers in Colombo City was decreasing. Studies have identified customer dissatisfaction has become a threat to companies’ survival. Previous research work proved improving service quality led to higher customer satisfaction. I...
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| Format: | Thesis |
| Language: | en en |
| Published: |
2024
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| Online Access: | http://ur.aeu.edu.my/1303/1/Thesis%20Thelge%20Sachith%20Malintha%20Peiris.pdf http://ur.aeu.edu.my/1303/2/Thesis%20Thelge%20Sachith%20Malintha%20Peiris-1-24.pdf http://ur.aeu.edu.my/1303/ https://online.fliphtml5.com/sppgg/rhyg/ |
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