The Power of Brand Image, E-Service Quality towards Purchase Decisions on e-commerce in Indonesia

This study is aimed to inspect a model, which has an influence on purchasing decisions taken by consumers in the province of Lampung Indonesia on an e-commerce platform. The results of this study indicate that brand image has a significant effect on purchasing decisions (0.327) and e-service quality...

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Main Authors: Hayati, Mardhiyah, Juhary, Ali, Suryanto, Tulus
Format: Conference or Workshop Item
Language:en
Published: 2023
Online Access:http://ur.aeu.edu.my/1196/1/The%20Power%20of%20Brand%20Image%2C%20E-Service%20Quality%20towards%20Purchase%20Decisions%20on%20e-commerce%20in%20Indonesia.pdf
http://ur.aeu.edu.my/1196/
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author Hayati, Mardhiyah
Juhary, Ali
Suryanto, Tulus
author_facet Hayati, Mardhiyah
Juhary, Ali
Suryanto, Tulus
author_sort Hayati, Mardhiyah
building AEU Library
collection Institutional Repository
content_provider Asia e University
content_source AEU University Repository
continent Asia
country Malaysia
description This study is aimed to inspect a model, which has an influence on purchasing decisions taken by consumers in the province of Lampung Indonesia on an e-commerce platform. The results of this study indicate that brand image has a significant effect on purchasing decisions (0.327) and e-service quality takes a significant influence on purchasing decisions (0.405). Therefore, the ability to create, maintain, protect and enhance e-service quality together with brand image in expanding the scope of trade is the most important task for marketing.
format Conference or Workshop Item
id my-aeu-eprints.1196
institution Asia e University
language en
publishDate 2023
record_format eprints
spelling my-aeu-eprints.11962024-06-05T08:25:44Z http://ur.aeu.edu.my/1196/ The Power of Brand Image, E-Service Quality towards Purchase Decisions on e-commerce in Indonesia Hayati, Mardhiyah Juhary, Ali Suryanto, Tulus This study is aimed to inspect a model, which has an influence on purchasing decisions taken by consumers in the province of Lampung Indonesia on an e-commerce platform. The results of this study indicate that brand image has a significant effect on purchasing decisions (0.327) and e-service quality takes a significant influence on purchasing decisions (0.405). Therefore, the ability to create, maintain, protect and enhance e-service quality together with brand image in expanding the scope of trade is the most important task for marketing. 2023 Conference or Workshop Item PeerReviewed text en http://ur.aeu.edu.my/1196/1/The%20Power%20of%20Brand%20Image%2C%20E-Service%20Quality%20towards%20Purchase%20Decisions%20on%20e-commerce%20in%20Indonesia.pdf Hayati, Mardhiyah and Juhary, Ali and Suryanto, Tulus (2023) The Power of Brand Image, E-Service Quality towards Purchase Decisions on e-commerce in Indonesia. In: Proceedings of the International Conference on Sustainability in Technological, Environmental, Law, Management, Social and Economic Matters, ICOSTELM 2022, 4-5 November 2022, Bandar Lampung, Indonesia.
spellingShingle Hayati, Mardhiyah
Juhary, Ali
Suryanto, Tulus
The Power of Brand Image, E-Service Quality towards Purchase Decisions on e-commerce in Indonesia
title The Power of Brand Image, E-Service Quality towards Purchase Decisions on e-commerce in Indonesia
title_full The Power of Brand Image, E-Service Quality towards Purchase Decisions on e-commerce in Indonesia
title_fullStr The Power of Brand Image, E-Service Quality towards Purchase Decisions on e-commerce in Indonesia
title_full_unstemmed The Power of Brand Image, E-Service Quality towards Purchase Decisions on e-commerce in Indonesia
title_short The Power of Brand Image, E-Service Quality towards Purchase Decisions on e-commerce in Indonesia
title_sort power of brand image, e-service quality towards purchase decisions on e-commerce in indonesia
url http://ur.aeu.edu.my/1196/1/The%20Power%20of%20Brand%20Image%2C%20E-Service%20Quality%20towards%20Purchase%20Decisions%20on%20e-commerce%20in%20Indonesia.pdf
http://ur.aeu.edu.my/1196/
url_provider http://ur.aeu.edu.my/