Search Results - Xiaomei, Han

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  1. 1
    Mining Service Quality Dimensions from User-Generated Content : A Case Study on Chinese Fresh Food E-Commerce

    Mining Service Quality Dimensions from User-Generated Content : A Case Study on Chinese Fresh Food E-Commerce by Xiaomei, Han, Hamrila, Abdul Latif, Chin Hong, Puah

    Published 2026
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  2. 2
    What Drives Satisfaction in Fresh E-Commerce? Evidence from Review-Based Topic and Sentiment Analysis

    What Drives Satisfaction in Fresh E-Commerce? Evidence from Review-Based Topic and Sentiment Analysis by Xiaomei, Han, Hamrila, Abdul Latip, Chin Hong, Puah

    Published 2025
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  3. 3
    Identifying Customer Preference Factors in FrontWarehouse Fresh E-commerce : A BERTopic and Sentiment Analysis Approach

    Identifying Customer Preference Factors in FrontWarehouse Fresh E-commerce : A BERTopic and Sentiment Analysis Approach by Xiaomei, Han, Hamrila, Abdul Latip, Chin Hong, Puah

    Published 2025
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  4. 4
    The Influence of Online Service Quality towards Customer Satisfaction and Repurchase Intention in Chinese Fresh E-commerce

    The Influence of Online Service Quality towards Customer Satisfaction and Repurchase Intention in Chinese Fresh E-commerce by Xiaomei, Han

    Published 2025
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