Search Results - Norzuwana Sumarjan

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  1. 1
    Organizational justice: unveiling best practice in the hospitality realm / Nurfatihah Mazlan, Norzuwana Sumarjan and Wan Hayati Wan Bujang

    Organizational justice: unveiling best practice in the hospitality realm / Nurfatihah Mazlan, Norzuwana Sumarjan and Wan Hayati Wan Bujang by Mazlan, Nurfatihah, Sumarjan, Norzuwana, Wan Bujang, Wan Hayati

    Published 2024
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  2. 2
    Total Quality Management (TQM) practices: challenges faced by hotel managers / Jazira Anuar, Norzuwana Sumarjan and Salleh Mohd Radzi

    Total Quality Management (TQM) practices: challenges faced by hotel managers / Jazira Anuar, Norzuwana Sumarjan and Salleh Mohd Radzi by Anuar, Jazira, Mohd Radzi, Salleh

    Published 2017
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  3. 3
    A preliminary study on the benefits of loyalty programs in Malaysian city hotels / Jazira Anuar, Norzuwana Sumarjan and Salleh Mohd Radzi

    A preliminary study on the benefits of loyalty programs in Malaysian city hotels / Jazira Anuar, Norzuwana Sumarjan and Salleh Mohd Radzi by Anuar, Jazira, Sumarjan, Norzuwana, Mohd Radzi, Salleh

    Published 2013
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  4. 4
    The usage intention of chatbot technology in hospitality and tourism industry: customers’ perspective / Norzuwana Sumarjan ... [et al.]

    The usage intention of chatbot technology in hospitality and tourism industry: customers’ perspective / Norzuwana Sumarjan ... [et al.] by Sumarjan, Norzuwana, Mazlan, Nurfatihah, Saiful Azmi, Nur Shuhada, Kamaruddin, Muhammad Abid, Salleh, Aqilah

    Published 2023
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  5. 5
    The challenges of teaching, learning and assessment in culinary program via open and distance learning / Norzuwana Sumarjan, Fikri Hanif Muhamad and Ruzaini Ahmad Rashdaini Basha

    The challenges of teaching, learning and assessment in culinary program via open and distance learning / Norzuwana Sumarjan, Fikri Hanif Muhamad and Ruzaini Ahmad Rashdaini Basha by Sumarjan, Norzuwana, Muhamad, Fikri Hanif, Rashdaini Basha, Ruzaini Ahmad

    Published 2023
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  6. 6
    The marketing mix strategy to promote local Malaysian food: from the perspective of SME restaurant business / Arina Aqilah Sukur, Norzuwana Sumarjan and Mohd Hairi Jalis

    The marketing mix strategy to promote local Malaysian food: from the perspective of SME restaurant business / Arina Aqilah Sukur, Norzuwana Sumarjan and Mohd Hairi Jalis by Sukur, Arina Aqilah, Sumarjan, Norzuwana, Jalis, Mohd Hairi

    Published 2024
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  7. 7
    Travellers’ perception on airline alliances perceived value / Nor Hisyam Seliman, Norzuwana Sumarjan and Salleh Mohd Radzi

    Travellers’ perception on airline alliances perceived value / Nor Hisyam Seliman, Norzuwana Sumarjan and Salleh Mohd Radzi by Seliman, Nor Hisyam, Sumarjan, Norzuwana, Mohd Radzi, Salleh

    Published 2023
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  8. 8
    The mediating role of competitive intelligence on organizational culture and hotel performance: a proposed theoretical framework / Dian Aszyanti Atirah Mohd. Asri, Ainul Mohsein Abdul Mohsin and Norzuwana Sumarjan

    The mediating role of competitive intelligence on organizational culture and hotel performance: a proposed theoretical framework / Dian Aszyanti Atirah Mohd. Asri, Ainul Mohsein Ab... by Mohd. Asri, Dian Aszyanti Atirah, Abdul Mohsin, Ainul Mohsein, Sumarjan, Norzuwana

    Published 2022
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  9. 9
    Work-based Learning (WBL) hospitality graduates attachment: industry perspectives / Jazira Anuar, Norzuwana Sumarjan and Mohd Onn Rashdi Abd Patah

    Work-based Learning (WBL) hospitality graduates attachment: industry perspectives / Jazira Anuar, Norzuwana Sumarjan and Mohd Onn Rashdi Abd Patah by Anuar, Jazira, Sumarjan, Norzuwana, Abd Patah, Mohd Onn Rashdi

    Published 2024
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  10. 10
    Driving young Muslim loyalty toward Muslim-majority tourism destinations: the sense of community theory perspective

    Driving young Muslim loyalty toward Muslim-majority tourism destinations: the sense of community theory perspective by Dwi Suhartanto, Anthony Brien, Fatya Alty Amalia, Norzuwana Sumarjan, Zurina Zainal Abidin, Izyanti Awang Razli, Rivan Sutrisno

    Published 2023
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  11. 11
    Workshop on internship coordination management for year 2018, Faculty of Hotel and Tourism Management / Aida Khalida Mohamed Idris and Wan Hayati Wan Bujang

    Workshop on internship coordination management for year 2018, Faculty of Hotel and Tourism Management / Aida Khalida Mohamed Idris and Wan Hayati Wan Bujang by Mohamed Idris, Aida Khalida, Wan Bujang, Wan Hayati

    Published 2019
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  12. 12
    Total Quality Management (TQM) best practices in Malaysian hotel industry: An investigation using Multi-Criteria Decision Making (MCDM) model

    Total Quality Management (TQM) best practices in Malaysian hotel industry: An investigation using Multi-Criteria Decision Making (MCDM) model by Sin, Kit Yeng, Jusoh, M.S, Ishak, N.A

    Published 2016
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