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    Do employees and customers understand their new roles for collaborative value co-creation in technology-driven service settings?

    Do employees and customers understand their new roles for collaborative value co-creation in technology-driven service settings? by Kim, Jinkyung Jenny, Kim, Seongseop (Sam), Ayalew, Zemenu Amare, Chua, Bee Lia, Han, Heesup, Lee, Jiyoung

    Published 2025
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