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    Servicescape failure and recovery strategy in the Food Service Industry: The effect on customer repatronization.

    Servicescape failure and recovery strategy in the Food Service Industry: The effect on customer repatronization. by Chua, Lia Bee, Othman, Mohhidin, Boo, Huey Chern, Abdul Karim, Muhammad Shahrim, Ramachandran, Sridar

    Published 2010
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