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Issues and challenges in business intelligence case studies

Business Intelligence (BI) has embarked on decision-making setting. This has influenced many organizations from different industries that are located in diverse regions to implement BI. Critical Successful Factors (CSF) becomes the guideline for the implementer to adopt BI successfully. However, lac...

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Main Authors: Abdul Rahman, Azizah, Abu Hasan, Nooradilla, A. Lahad, Norminshah
Format: Article
Language:English
Published: Penerbit UTM Press 2016
Subjects:
QA75 Electronic computers. Computer science
Online Access:http://eprints.utm.my/id/eprint/71297/1/AzizahAbdulRahman2016_Issuesandchallengesinbusiness.pdf
http://eprints.utm.my/id/eprint/71297/
https://www.scopus.com/inward/record.uri?eid=2-s2.0-84988430424&doi=10.11113%2fjt.v78.9554&partnerID=40&md5=681eb90155b8d3802fa28009bcbf0ea4
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spelling my.utm.712972017-11-16T09:46:49Z http://eprints.utm.my/id/eprint/71297/ Issues and challenges in business intelligence case studies Abdul Rahman, Azizah Abu Hasan, Nooradilla A. Lahad, Norminshah QA75 Electronic computers. Computer science Business Intelligence (BI) has embarked on decision-making setting. This has influenced many organizations from different industries that are located in diverse regions to implement BI. Critical Successful Factors (CSF) becomes the guideline for the implementer to adopt BI successfully. However, lack of BI knowledge and weak consideration of BI CSF led to the failure of BI implementation project. Several issues and challenges have been identified during the BI implementation. In addition, other researchers rarely discussed this subject. Thus, the objective of this paper is to recognize the issues and challenges on BI implementation. Through qualitative method, BI practices systematically described the purpose of BI execution on selected organizations, industries and regions. It has given the path towards the issues and challenges of BI implementation. The identified issues and challenges are defining the business goal, data management, limited funding, training and user acceptance as well as the lack of expertise issues. The findings categorized the issues and challenges into three dimensions of CSF for BI implementation, which are Organization, Process and Technology dimension. Limitation in this study requires future researchers to study in details of these issues and challenges including the solutions and the impact of BI implementation. Penerbit UTM Press 2016 Article PeerReviewed application/pdf en http://eprints.utm.my/id/eprint/71297/1/AzizahAbdulRahman2016_Issuesandchallengesinbusiness.pdf Abdul Rahman, Azizah and Abu Hasan, Nooradilla and A. Lahad, Norminshah (2016) Issues and challenges in business intelligence case studies. Jurnal Teknologi, 78 (8-2). pp. 171-178. ISSN 0127-9696 https://www.scopus.com/inward/record.uri?eid=2-s2.0-84988430424&doi=10.11113%2fjt.v78.9554&partnerID=40&md5=681eb90155b8d3802fa28009bcbf0ea4
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
language English
topic QA75 Electronic computers. Computer science
spellingShingle QA75 Electronic computers. Computer science
Abdul Rahman, Azizah
Abu Hasan, Nooradilla
A. Lahad, Norminshah
Issues and challenges in business intelligence case studies
description Business Intelligence (BI) has embarked on decision-making setting. This has influenced many organizations from different industries that are located in diverse regions to implement BI. Critical Successful Factors (CSF) becomes the guideline for the implementer to adopt BI successfully. However, lack of BI knowledge and weak consideration of BI CSF led to the failure of BI implementation project. Several issues and challenges have been identified during the BI implementation. In addition, other researchers rarely discussed this subject. Thus, the objective of this paper is to recognize the issues and challenges on BI implementation. Through qualitative method, BI practices systematically described the purpose of BI execution on selected organizations, industries and regions. It has given the path towards the issues and challenges of BI implementation. The identified issues and challenges are defining the business goal, data management, limited funding, training and user acceptance as well as the lack of expertise issues. The findings categorized the issues and challenges into three dimensions of CSF for BI implementation, which are Organization, Process and Technology dimension. Limitation in this study requires future researchers to study in details of these issues and challenges including the solutions and the impact of BI implementation.
format Article
author Abdul Rahman, Azizah
Abu Hasan, Nooradilla
A. Lahad, Norminshah
author_facet Abdul Rahman, Azizah
Abu Hasan, Nooradilla
A. Lahad, Norminshah
author_sort Abdul Rahman, Azizah
title Issues and challenges in business intelligence case studies
title_short Issues and challenges in business intelligence case studies
title_full Issues and challenges in business intelligence case studies
title_fullStr Issues and challenges in business intelligence case studies
title_full_unstemmed Issues and challenges in business intelligence case studies
title_sort issues and challenges in business intelligence case studies
publisher Penerbit UTM Press
publishDate 2016
url http://eprints.utm.my/id/eprint/71297/1/AzizahAbdulRahman2016_Issuesandchallengesinbusiness.pdf
http://eprints.utm.my/id/eprint/71297/
https://www.scopus.com/inward/record.uri?eid=2-s2.0-84988430424&doi=10.11113%2fjt.v78.9554&partnerID=40&md5=681eb90155b8d3802fa28009bcbf0ea4
_version_ 1643656162677096448
score 13.252575

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