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Co-creation of value between customers and providers in government e-service delivery

Many governmental agencies are employing information and communication technology (ICT) to modernize service delivery to citizens which affords them to put a lot of information online for citizens’ use. Despite this, there is greater demand for service value by citizens that meet their needs in all...

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書目詳細資料
主要作者:	Ademola, Adeleke Imran
格式:	Thesis
語言:	English
出版:	2013
主題:	QA75 Electronic computers. Computer science
在線閱讀:	http://eprints.utm.my/id/eprint/33773/5/AdelekeImranAdemolaPFSKSM2013.pdf http://eprints.utm.my/id/eprint/33773/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:69989?site_name=Restricted Repository
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