A study of user information satisfaction on financial management information system ('Sistem Maklumat Pengurusan Kewangan')

Information technology support service is likely to be a fundamental requirement for future organizations for their sustained existence. Many corporate organizations are now moving towards establishing IT department especially in the area of accounting information system. As a result, these organiza...

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Main Authors: Mustafa H., Sori Z.M., Ahmad A.C, Mahussin N.
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出版: 2017
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在線閱讀:http://ddms.usim.edu.my:80/jspui/handle/123456789/15322
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spelling my.usim-153222017-10-27T03:36:08Z A study of user information satisfaction on financial management information system ('Sistem Maklumat Pengurusan Kewangan') Mustafa H., Sori Z.M. Ahmad A.C, Mahussin N. Accounting information system; Information technology; Organization; System; University Information technology support service is likely to be a fundamental requirement for future organizations for their sustained existence. Many corporate organizations are now moving towards establishing IT department especially in the area of accounting information system. As a result, these organizations are in great needs for accurate information on the current system and end user's need in order to be more effective and efficient in their operations. The present paper examines on the Sistem Maklumat Pengurusan Kewangan (SMPK) or Financial Management Information System in one of the oldest universities in Malaysia and tries to explain the User Information Satisfaction (UIS) in both system needs and system performance. While results on system needs-performance gap analysis highlighted the importance level of SMPK's features on the side of end-users' needs, Snake Diagram is used to visualize the 'size' of SMPK's UIS. Results from factor analysis however, are used for further investigation in the regression analysis. The multivariate results showed that User-Self Confidence, System Output, User-Self Development, User-Support, System Operation, User-Self Reliance and Problem Response Time are significantly associated with UIS. Hence, any improvements of the SMPK's features must be in line with these factors. This study is likely to benefit information technology division staffs in providing future reference for better SMPK 's internal control. © EuroJournals Publishing, Inc. 2010. 2017-10-27T03:36:08Z 2017-10-27T03:36:08Z 2010 Article 14502887 http://ddms.usim.edu.my:80/jspui/handle/123456789/15322
institution Universiti Sains Islam Malaysia
building USIM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universit Sains Islam i Malaysia
content_source USIM Institutional Repository
url_provider http://ddms.usim.edu.my/
topic Accounting information system; Information technology; Organization; System; University
spellingShingle Accounting information system; Information technology; Organization; System; University
Mustafa H., Sori Z.M.
Ahmad A.C, Mahussin N.
A study of user information satisfaction on financial management information system ('Sistem Maklumat Pengurusan Kewangan')
description Information technology support service is likely to be a fundamental requirement for future organizations for their sustained existence. Many corporate organizations are now moving towards establishing IT department especially in the area of accounting information system. As a result, these organizations are in great needs for accurate information on the current system and end user's need in order to be more effective and efficient in their operations. The present paper examines on the Sistem Maklumat Pengurusan Kewangan (SMPK) or Financial Management Information System in one of the oldest universities in Malaysia and tries to explain the User Information Satisfaction (UIS) in both system needs and system performance. While results on system needs-performance gap analysis highlighted the importance level of SMPK's features on the side of end-users' needs, Snake Diagram is used to visualize the 'size' of SMPK's UIS. Results from factor analysis however, are used for further investigation in the regression analysis. The multivariate results showed that User-Self Confidence, System Output, User-Self Development, User-Support, System Operation, User-Self Reliance and Problem Response Time are significantly associated with UIS. Hence, any improvements of the SMPK's features must be in line with these factors. This study is likely to benefit information technology division staffs in providing future reference for better SMPK 's internal control. © EuroJournals Publishing, Inc. 2010.
format Article
author Mustafa H., Sori Z.M.
Ahmad A.C, Mahussin N.
author_facet Mustafa H., Sori Z.M.
Ahmad A.C, Mahussin N.
author_sort Mustafa H., Sori Z.M.
title A study of user information satisfaction on financial management information system ('Sistem Maklumat Pengurusan Kewangan')
title_short A study of user information satisfaction on financial management information system ('Sistem Maklumat Pengurusan Kewangan')
title_full A study of user information satisfaction on financial management information system ('Sistem Maklumat Pengurusan Kewangan')
title_fullStr A study of user information satisfaction on financial management information system ('Sistem Maklumat Pengurusan Kewangan')
title_full_unstemmed A study of user information satisfaction on financial management information system ('Sistem Maklumat Pengurusan Kewangan')
title_sort study of user information satisfaction on financial management information system ('sistem maklumat pengurusan kewangan')
publishDate 2017
url http://ddms.usim.edu.my:80/jspui/handle/123456789/15322
_version_ 1645153891445112832
score 13.251813