THE EFFECTIVENESS OF WHISTLEBLOWING POLICY DETERMINED BY BOARD CHARACTERISTICS: INTERNAL AUDITORS’ PERCEPTIONS

Whistleblowing is widely considered as a primary internal control mechanism to deter corporate malpractices as proven by various surveys. Regulators all around the world vouch for the implementations of whistleblowing policies in organisations. Studies on whistleblowing policy have been emergi...

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Bibliographic Details
Main Author: SHAMIN NANTHINI D/O KALYANASUNDRAM
Format: text::Thesis
Language:English
Published: 2023
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Summary:Whistleblowing is widely considered as a primary internal control mechanism to deter corporate malpractices as proven by various surveys. Regulators all around the world vouch for the implementations of whistleblowing policies in organisations. Studies on whistleblowing policy have been emerging lately but those studies largely focused on content analysis and level of policy disclosure. The present study, on the other hand, provides an understanding on the elements that make the policy effective and how do the characteristics of board of directors impact the policy’s effectiveness. In that respect, the present study aims to explore two objectives. Firstly, the present study intends to measure the effectiveness of whistleblowing policy from the perceptions of in-house internal auditors in Malaysian public-listed companies. Secondly, the impact of board characteristics towards the effectiveness of whistleblowing policy is also explored. 65 consenting companies represented by one in-house internal auditor participated in the online survey administered by the present study. The perceptions of the in-house internal auditors on the effectiveness of whistleblowing policy in their respective companies were determined through descriptive analysis. Specifically, the effectiveness of the policy was measured based on six different elements which were the accessibility of whistleblowing policy, communication and reporting channels, identity protection of the whistleblower, eligible users of whistleblowing policy, complaint recipient and the investigation of reported wrongdoings. As such, the present study found that apart from the elements of communication and reporting channels as well as complaint recipient, the in-house internal auditors to an extent, agreed that the whistleblowing policies in their companies are effective because they are easily accessible, provide necessary protection, highlight the eligible users of the policy and provide investigations for the reported wrongdoings. As for the second objective, using the PLS-SEM method, the impact of five board characteristics particularly board size, board independence, audit committee, board financial expertise and board gender diversity were investigated with the effectiveness of whistleblowing policy. Results revealed that although with a small effect size, board independence was found to be significantly associated with the effectiveness of whistleblowing policy as opposed to board size, audit committee, board financial expertise and board gender diversity which did not have significant relationships with the policy’s effectiveness. Therefore, the present study concludes that the independence of board of directors plays a crucial in the effectiveness of whistleblowing policy.