Ariffin, Z. Z. (2018). Service Quality as Drivers of Customer Loyalty and Intention to Switch: Modeling the Mediating Effect of Customer Satisfation.
シカゴスタイル引用形Ariffin, Zailin Zainal. Service Quality As Drivers of Customer Loyalty and Intention to Switch: Modeling the Mediating Effect of Customer Satisfation. 2018.
MLA引用形式Ariffin, Zailin Zainal. Service Quality As Drivers of Customer Loyalty and Intention to Switch: Modeling the Mediating Effect of Customer Satisfation. 2018.
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