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Study on customer satisfaction with the performance of cleaning service / Nurul Fadzlin Najwa Mohd Makki

In this chapter, it will define on what the customer satisfaction is and how the customer satisfaction can be very important in an organization. Besides, this chapter will also explain on how the customer satisfaction can be measured and how the data is been collected. In addition, the definition of...

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Main Author: Mohd Makki, Nurul Fadzlin Najwa
Format: Monograph
Language:English
Published: Universiti Teknologi Mara, Perak 2018
Subjects:
Environmental aspects
Malaysia
Support services
Service industries
Online Access:http://ir.uitm.edu.my/id/eprint/46733/1/46733.pdf
http://ir.uitm.edu.my/id/eprint/46733/
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spelling my.uitm.ir.467332021-06-03T17:35:47Z http://ir.uitm.edu.my/id/eprint/46733/ Study on customer satisfaction with the performance of cleaning service / Nurul Fadzlin Najwa Mohd Makki Mohd Makki, Nurul Fadzlin Najwa Environmental aspects Malaysia Support services Service industries In this chapter, it will define on what the customer satisfaction is and how the customer satisfaction can be very important in an organization. Besides, this chapter will also explain on how the customer satisfaction can be measured and how the data is been collected. In addition, the definition of cleaning service with its purpose will be explained in this chapter. General guidelines of cleaning service which should be taken into considered to everyone is also included. There is a correlation between customer satisfactions with the performance of cleaning service which will be explained more in this chapter. Universiti Teknologi Mara, Perak 2018 Monograph NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/46733/1/46733.pdf ID46733 Mohd Makki, Nurul Fadzlin Najwa (2018) Study on customer satisfaction with the performance of cleaning service / Nurul Fadzlin Najwa Mohd Makki. Industrial / Practical Training Report. Universiti Teknologi Mara, Perak, Seri Iskandar, Perak.
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Environmental aspects
Malaysia
Support services
Service industries
spellingShingle Environmental aspects
Malaysia
Support services
Service industries
Mohd Makki, Nurul Fadzlin Najwa
Study on customer satisfaction with the performance of cleaning service / Nurul Fadzlin Najwa Mohd Makki
description In this chapter, it will define on what the customer satisfaction is and how the customer satisfaction can be very important in an organization. Besides, this chapter will also explain on how the customer satisfaction can be measured and how the data is been collected. In addition, the definition of cleaning service with its purpose will be explained in this chapter. General guidelines of cleaning service which should be taken into considered to everyone is also included. There is a correlation between customer satisfactions with the performance of cleaning service which will be explained more in this chapter.
format Monograph
author Mohd Makki, Nurul Fadzlin Najwa
author_facet Mohd Makki, Nurul Fadzlin Najwa
author_sort Mohd Makki, Nurul Fadzlin Najwa
title Study on customer satisfaction with the performance of cleaning service / Nurul Fadzlin Najwa Mohd Makki
title_short Study on customer satisfaction with the performance of cleaning service / Nurul Fadzlin Najwa Mohd Makki
title_full Study on customer satisfaction with the performance of cleaning service / Nurul Fadzlin Najwa Mohd Makki
title_fullStr Study on customer satisfaction with the performance of cleaning service / Nurul Fadzlin Najwa Mohd Makki
title_full_unstemmed Study on customer satisfaction with the performance of cleaning service / Nurul Fadzlin Najwa Mohd Makki
title_sort study on customer satisfaction with the performance of cleaning service / nurul fadzlin najwa mohd makki
publisher Universiti Teknologi Mara, Perak
publishDate 2018
url http://ir.uitm.edu.my/id/eprint/46733/1/46733.pdf
http://ir.uitm.edu.my/id/eprint/46733/
_version_ 1702172638602854400
score 13.222552

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